Yesterday I wrote a blog post about group buying discount sites. No more than 10 minutes after I clicked “publish,” I received this phone call:
Followed shortly by this e-mail:
Hi Cheryl,
Thank you so much for including us in your blog! It turned out really well. My twitter manager and I have forwarded the blog to the entire company. Thank you for including us in such a wonderful write up!
Best,
Brianna
And right after that, Eversave retweeted the link.
…
If you read the post, you’ll know that it was not about Eversave. It was a very general post about online group buying discount sites. Yeah, I mention them, but I also mention their competitors in the same breath, with no weight or preference given to any. I mention the most popular group buying site in the title of the post.
Guess what, it wasn’t Eversave. It was Groupon.
But Groupon didn’t call me. Groupon didn’t drop me a quick e-mail. Groupon didn’t retweet the post. Groupon didn’t leave a comment. Brianna from Eversave did all of the above before I even had a chance to proof the post.
Wonder which group buying site I’m going to think of first next time a client asks?
It only takes a second to say “thank you.”
Nate Riggs says:
Fantastic post, Cheryl. This is such an easy lesson, and yet so often forgotten.
Thank you has influence…
Aug 06, 2010, 2:32 pmDave Huffman says:
I’m tellin’ ya…you could seriously never write too many posts about the fundamental blocks of relationships.
Hand written notes, thank you’s, etc.
Such great reminders.
Good to see ya bliggidy bloggin’ again.
Aug 06, 2010, 3:27 pmMolly Borchers says:
Amen. Thank you goes a long way, especially when someone has done a favor for you.
Aug 06, 2010, 5:02 pmErika Pryor says:
Cheryl,
Great post! I couldn’t agree more. I’ve sited many different authors and even send a message to let them know I’ve cited them in a post. I can count on 1 hand the number of thank yous I have received.
Event for less popular blogs, the sentiment is still noted.
Aug 06, 2010, 5:11 pmThanks for the great post! keep ‘coming.
Erika
Brianna Pecor says:
Cheryl,
Aug 06, 2010, 10:49 pmThis turned out wonderfully! I was in the car driving all day today and was so excited to read this blog post when i returned home tonight. I completely agree with everyone here that simple manners are lost now-a- days especially in business. I am so glad that my mother and grandmother did such a good job raising me. I am sharing this blog with my friends, younger siblings etc. because the little things like saying “thank you” go a long way. Thank you for giving me my “5 minutes of fame”
Best,
Brianna
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